Zoho is Hiring: Zoho is now hiring for Technical Support Engineer Role. The cloud based engineering firm provides productivity and collaboration tools which comes into help for different types of business operations. They mainly target CRM, Finance, Project Management, Marketing, Automations, etc.
Company: Zoho
Headquarter: Chennai India
Role: Technical Support Engineer
Educational Qualification: B.E./B.Tech
Year of Passing: 2020, 2021, 2022
Level of Experience: 0-2 Year
Salary: As Per Industry Standards
Job Location: Chennai, India
Application Link: Apply Here
Requirements:
- Excellent Spoken and Writing Skills
- Proficient enough in providing Phone based support to client based out of US & UK
- Flexible to work in Night Shifts
- Keen to learn new stuffs
- Having at least 6 months of experience in a similar client facing role
Key Responsibilities:
As a Technical Support Engineer, you will:
- Be the face of Zoho with prospects, customers and partners
- Engage in voice, email and chat based support
- Diagnose and solve application issues
- Understand and analyze the needs of the users and provide timely solutions
- Handle product demos, implementation and trainings
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